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Purpletravel testimonials

Reviews

Rating so far
595 overall customer reviews
4.84/ 5
18/11/2011
Serena
Fantastic

Got call back with very good deals after a few hours after first call. Went to Kusadasi in Turkey and it was fab. My daughter and I loved it and we would go back again in a heartbeat. We had great service from Purple and I would use again.


17/10/2011
Sharon
Family Fun

I wanted to say a big thank you for finding us our 5 night very last minute break to Spain. We arrived back home last night having had a great time. The main purpose of the holiday was to find the sun and I am happy to report that we were not disappointed!! My two children had a great time as did my husband and I. So thank you again from us all.

Kind regards, Sharon


12/10/2011
Andy
EXCELLENT!

We had never heard of purple holidays, until surfing the net, so glad we found you! Everything has been smooth sailing, from booking, departure, holiday and return, shall recommend your company and shall look forward to our next holiday THANKYOU.


08/10/2011
Debbie
Well done Joe

I would just like to take this opportunity to commend Joe who took my booking - I had a lot of questions and also needed some reassurances. He was very patient and also pleasantly proactive - an asset to your team. Please do pass this on!
Debbie Golt


29/09/2011
Nick
Really excellent service from Angel.

Good afternoon, I have just booked a holiday with purple travel, to travel next week on the 4th October to Sharm. I am sending this to you today to say what a fantastic member of staff you have, she was polite, thoughtful, professional and brilliant. the level of service was well over what i could of hoped for and will book through her again. I have already given your details and her name to friends to book their holiday with her and you. Her name was angel and she was brilliant. So, thank her, and thank you very much.
Yours faithfully, Mr. Nicholas Lewis


24/09/2011
Jason
Holiday to Gambia

The service and information from Purple travel was excellent I called with a criteria for sea and sun at a reasonable cost and the sales staff came up with a holiday from heaven for me. I had a fantastic time thanks to the holiday resort suggested by Purple.


07/09/2011
Evelyn
Very impressed, great holiday in Goa

I am very impressed with Customer service.  I rang yourselves and your staff couldn’t have been more helpful. We got a fantastic deal and the transfers were brilliant, we will definitely be using you again top marks we had an armchair ride.


22/08/2011
Kerry
Thank you Purple

I would also like to say a massive thank you to linda for all her hard work in finding us alternative accommodation at such short notice and on a budget, really appreciate it. Thank you purple x


10/08/2011
Dion
You saved my holiday.

I would just like to say a big thank you to Jessica on the booking team and Hazel on the customer services team. I booked a holiday for 2 adults and a child to a apartment in Salou. having read the reviews online my partner decided she didn't want to go, the reviews were that bad. I spoke to Hazel and Jessica and within 2 days they had come back to me with 3 replacement accommodation options. We selected a better more family orientated options. Thanks again, you have saved my holiday.. Dion B


10/08/2011
Brenda
Great time!

I had a fantastic holiday! I just want to say THANKS to Purple for a great deal, transfers worked out and i loved lazing by the pool for a week. Can't wait to go back to Kusadasi!!!


09/08/2011
Eric
Great late break

We enjoyed a very late organised week in H Montechoro in Albufeira.
This was a great late break and much of the credit for finding and sorting it at very short notice is down to a young lady called Terri.
She was patient, understanding and resourceful. All the paperwork was a treat and I have been happy to recommend you to friends. So all credit to Terri and to yourselves for our break in August.
Eric Byers


29/07/2011
Natalie
Excellent customer service

I have just booked a holiday to Turkey and I would like to say how grateful I am to one of your team. Julia served me and was so helpful it was such a pleasure to deal with such an efficient and polite person - nothing was too much trouble!!
Thank you,
Mrs N Pitchforth


28/07/2011
Sian
Super efficient and lovely service.

Many thanks and your super efficient and lovely, helpful Penny has been great. Please give her a rise in pay!


25/07/2011
Alison
Many, many, many thanks!

Fantastic service Jessica.Thank you for taking such great care when booking our holiday. We are so excited and can't wait to go. You made the whole process enjoyable and handled my booking with care and professionalism. It is so appreciated. I will definitely recommend PurpleTravel to all my friends and family and when it comes to booking our own holidays again I will call you.
Again, many, many thanks,
All the best
Alison


17/06/2011
Kerry
Just back from a week in Tenerife

And just wanted to say I loved every minute. Ok, i've been before so I knew what to expect but it was great, hard to beat the sunshine and it was great fun too!


14/05/2011
Pamela
Great value, thank you!

I meant to contact you to thank you for arranging a very nice holiday for us. The flights were on time and very good. The transfers were excellent - we were met by a gentleman holding up our name on a placard and he took our cases and wheeled them to a minibus which we shared with only one other couple, so no waiting around. On return an enormous, new, luxurious, empty coach turned up and we thought that can't be for us, but it was, and only 2 other pick up points on the way back, so well on time. Brilliant - very good value. Glad we booked that with you. Accommodation - El Sombrero, Los Gigantes, Tenerife - very good - we had a one bedroom apt. even though we booked a studio. Brilliant view from large balcony, very clean, spacious and well equipped. Well maintained premises and gardens. Very happy with it. So we were very satisfied with our booking with you - very good value. Thank you - we'll come again.
Pamela Bell


09/05/2011
Steph
Superstar Customer service.

I would like to show my appreciation for the agent (Mike) who took our call to book the holiday. He was a superstar! He explained every detail of our booking and went the extra mile by giving us information on the destination. We are very much looking forward to this holiday and will definitely use PurpleHolidays in the future. Thank you!


09/05/2011
Michael
Friendly service and great value.

Just a quick note to say how impressed I was with the help and friendly service I received from Dean when I phoned to book our family holiday today. It's rare to encounter that level of service at the budget end of the market – and much appreciated. Michael G.


19/04/2011
Alex
Excellent holiday, thanks Donna!

Special thanks to Donna, we all had an excellent holiday. Everything was as described and would definitely use you again!!


13/04/2011
Alanah
Jessica is amazing!

Jessica is amazing!..very helpful and Polite.


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